A1Unit 5

At the hotel

Check-in, problems, check-out

3 lessons16 min27 words

0 of 3 lessons completed

Lessons

I have a booking
About 5 minutes · 23 steps
Start
A problem in the room
About 5 minutes · 24 steps
Breakfast, luggage and check‑out
About 6 minutes · 24 steps

1 star: complete the lesson. 2 stars: at least 85% accuracy. 3 stars: at least 98%.

What you’ll learn

You'll check in: booking, documents, tax, key.
You'll tell reception what's not working and what you need.
You'll ask about breakfast times, check out and leave your luggage.

At check-in you'll usually be asked for a passport or ID card — the hotel registers its guests. There's often a tourist tax for each night. Check-in and check-out times depend on the hotel. Rules and prices vary — ask at reception. Times and amounts in the dialogues are examples.