Institutions

What you’ll learn

1. You'll find your way around the municipality — counters, queue tickets, forms — and ask for help politely.
2. You'll talk about taxes, contributions and returns, and give advice with "⁠би трябвало⁠".
3. You'll open an account, ask about fees and talk about cards and transfers.
4. You'll send and receive parcels — to an office or to the door, with or without cash on delivery.
5. You'll choose a SIM card or a contract and ask about fees, roaming and penalties.