The reader needs to know what you expect. After the subject line and salutation, give the reason, relevant facts and requested action. End with attachments, if any, and a signature.
Write "Моля да потвърдите получаването"
, rather than only "За Ваше сведение"
, if you expect a reply. In a complaint, describe verifiable facts and the desired outcome without guessing other people’s intentions. Minutes should distinguish discussion from decisions and identify an owner and deadline.
Polite address has agreement rules. When addressing one person politely in official correspondence, capitalise "Вие"
, "Ви"
, "Вас"
, "Ваш"
. Verbs and -л forms are plural: "Госпожо, Вие сте получили писмото"
. Adjectives and passive participles agree with the person: "Вие сте уведомена"
.
Precision does not require long noun chains. "Изпращам отчета"
is sufficient; "осъществявам изпращане"
usually adds no meaning.
These models teach communication. Rules and forms change; check the requirements of the institution concerned.
| част | пример |
|---|---|
| тема | Потвърждение на участие |
| обръщение | Уважаема госпожо Петрова, |
| искане | Моля да потвърдите получаването. |
| приложение | Прилагам копие от писмото. |
| завършек | С уважение, |
Examples
Уважаема госпожо Петрова, изпращам Ви отчета за октомври.
Dear Ms Petrova, I am sending you the report for October.
Моля да потвърдите получаването на приложения файл.
Please confirm receipt of the attached file.
Във връзка с Вашето писмо от 3 ноември прилагам исканото копие.
In response to your letter of 3 November, I am attaching the requested copy.
На 5 ноември получих поръчката, но в нея липсва една книга.
I received the order on 5 November, but one book is missing.
Решено бе отчетът да се предаде до петък; отговорник е Елена Петрова.
It was decided that the report would be submitted by Friday; Elena Petrova is responsible.
Госпожо Петрова, Вие сте получили уведомлението.
Ms Petrova, you have received the notification.
For speakers of your language
English polite address does not change verb number. Bulgarian polite "Вие"
does: "сте получили"
, even for one recipient.
Quick quiz
You address one woman politely. Which agreement is standard?
Вие сте получили писмото.
With polite"Вие", the -л form is plural.
Which form correctly addresses Ms Petrova politely?
Вие сте уведомена.
The passive -н participle agrees with the woman, unlike -л forms.Which line makes a specific request rather than merely informing?
Моля да потвърдите получаването.
"Да потвърдите"names the action you expect from the recipient.
In minutes, "we discussed" and "we decided" mean the same decision was adopted.
False
Discussion does not establish a decision. Record separately what was decided.Which is the most suitable factual opening for a complaint?
На 5 ноември получих поръчката с една липсваща книга.
The date and missing book can be checked; claims about intentions are assumptions.