B1 · Unit 18
Receipt and warranty questions
Practise the conversation and write your own answer. Ask for a receipt and information about a faulty product.
New words
machine
warranty
"В гаранция е."
— It's under warranty.
purchase
документdocument
"Документ за самоличност"
= ID card or passport.
Could I have a purchase document?
The appliance does not turn on.
I bought it last week.
How can I report the problem?
Receipt and warranty questions
Може ли документ за покупката?
Could I have a purchase document?
Other person
Да, ето касовата бележка.
Yes, here is the receipt.
Уредът не се включва.
The appliance does not turn on.
Other person
Кога го купихте?
When did you buy it?
Купих го миналата седмица.
I bought it last week.
Other person
Имате ли гаранционен документ?
Do you have a warranty document?
Как мога да подам сигнал за проблема?
How can I report the problem?
Other person
Ето къде да се обърнете.
Here is where you can get help.
Grammar
Describe the problem and ask how the seller handles it; keep the purchase document.
Може ли документ за покупката?
Could I have a purchase document?
Уредът не се включва.
The appliance does not turn on.
Examples
Independent practice
Ask for a receipt and information about a faulty product. Write a short message or conversation using your own details. State your need and ask about the next step.
- I stated what I need.
- I asked a clear question about the next step.
- I compared my answer with the model and corrected unclear parts.
Може ли документ за покупката?
Could I have a purchase document?
Уредът не се включва.
The appliance does not turn on.
Как мога да подам сигнал за проблема?
How can I report the problem?