A2 · Unit 15
Regain account access
Practise the conversation and write your own answer. Explain that you cannot log in and request help.
New words
password
Feminine: "каква е паролата?"
profile
recovery
error
I cannot log into my account.
It says the password is incorrect.
The code is not arriving.
Could I try again?
Regain account access
Не мога да вляза в профила си.
I cannot log into my account.
Other person
Каква грешка виждате?
What error do you see?
Пише, че паролата е грешна.
It says the password is incorrect.
Other person
Използвайте възстановяването на достъп.
Use account recovery.
Кодът не пристига.
The code is not arriving.
Other person
Проверете посочения номер.
Check the number you provided.
Може ли да опитам отново?
Could I try again?
Other person
Да, следвайте стъпките на екрана.
Yes, follow the steps on the screen.
Grammar
Describe the problem without giving your password to the other person.
Не мога да вляза в профила си.
I cannot log into my account.
Пише, че паролата е грешна.
It says the password is incorrect.
Examples
Independent practice
Explain that you cannot log in and request help. Write a short message or conversation using your own details. State your need and ask about the next step.
- I stated what I need.
- I asked a clear question about the next step.
- I compared my answer with the model and corrected unclear parts.
Не мога да вляза в профила си.
I cannot log into my account.
Пише, че паролата е грешна.
It says the password is incorrect.
Може ли да опитам отново?
Could I try again?